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GemBox Support Forum

Why are accent characters not recognised?

Hi there

When performing a mail merge with a name that has an accent character in it E.g. EUGÉNE, it produces EUG�NE.

Please help?

Hi Lee,

I was unable to reproduce this issue.

Can you please send us a small Visual Studio project that shows exactly what you’re doing so that we can investigate the problem?

Regards,
Mario

The problem occurred because the CSV file, that is used for generating a mail merge data source, is read with UTF8 encoding. But the file is actually written in Windows-1252 (or Windows-1250) encoding.

Regards,
Mario