Hello,
We’re using your GemBox.Document 33.0.0.1049 library in our software written with C# and the .NET Framework.
Recently a customer said that the document is not converting as expected. When doing a Save As from Word and selecting PDF the output is different than from converting the document in our software with GemBox.
In particular they pointed out that the line spacing is different and i can see on page 2 of their example the footer is overlapping some of the text.
I tried to update our GemBox library to the latest (33.0.0.1049) with the NuGet package manager, but it’s tedious because some of our code is dependent on older versions of BouncyCastle.Crypto
So then i just created a small project and installed the latest library on that. but unfortunately i can’t use our existing license key. I used the free license key instead, but i can’t load the document because it exceeds the maxium number of paragraphs (20).
What i want to know is will the newer library help with our spacing problem? If not are there some PDFSave options i can use to help? i tried a few but they didn’t seem to make any difference.
Can i send you the original word document, the document converted from word and the document converted from our software?
Please note that I can only send you the document on the agreement that you will keep it confidential and only use it for the purpose of our software troubleshooting.
The code we use to convert is minimal, here is a snippet, i can provide more if needed:
var document = DocumentModel.Load(in_file);
using (var stream = System.IO.File.OpenWrite(out_file))
{
document.Save(stream, SaveOptions.PdfDefault);
}
Regards,
Koan
